Frequently Asked Questions
Everything you need to know about shopping with El Rodeo Western Boutique.
How do I determine the correct size for cowboy boots?
Our boots generally run true to size, but we recommend checking the specific brand's size chart on the product page. If you are between sizes, we suggest sizing down by a half-size for a snug, traditional fit.
What is your return policy for western wear?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that boots must be returned in their original box and show no signs of wear on the soles.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your gear sooner for a special event.
Are your leather products authentic?
Yes, El Rodeo Western Boutique prides itself on quality. All our boots, belts, and accessories are crafted from 100% genuine leather, including premium exotic skins where specified.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Mexico. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my felt or straw hat?
Store your hats upside down on their crown to maintain the brim's shape. For felt hats, use a soft-bristled brush to remove dust, and for straw hats, a damp cloth is usually sufficient for cleaning.